Thank you so much Granny Bee, for sharing your knowledge with me. My first thought is to wonder if you could use the sort of software my daughter uses. She has it because of her dyslexia but it basically reads text to her and she can dictate to it. I have a feeling she said there was a free version and I will ask her although she is not particularly techy - perhaps someone on here knows about this sort of thing.
I do hope you have applied for Attendance Allowance as that is not means tested but needs tested. Age UK have been my best bet when it comes to filling in forms and are happy to help and have insight into what the decision maker is actually asking - it's not always obvious
I think one of the things the certificate may help with is asking Social Services for the needs assessment so they can provide the magnifier (a good one for mum I think) etc. As you say they do a financial assessment and tell you the most you will have to pay towards anything they do. Mum is not getting Pension Guarantee Credit as her own income - AA is not included - is a little higher but this does limit what she will be expected to pay. We have almost reached the limit with what we pay out for her alarms so it will help.
I will let you know how we get on after the next visit from the optician which is towards the end of the month. There are few appointments for home visits so we always have to wait a while but at least I feel we are on the way now.
CC I would say the best buy we have so far made on mums behalf are her hearing aids. They seem so much more acceptable now and make such a huge difference. Every week, when I change her batteries (in the hearing aids - I wish we could get batteries for mum but not yet invented
) she starts by telling me I have already changed them - same conversation every week but it is one on her 'safe places' and then tells me how she couldn't manage without them and what a difference they make
I couldn't agree more so it is easy to make the right answers
Can you help re the software I wonder? It may just help to let Granny Bee say what she wants to and keep in touch.