You're right of course Diasi, but sometimes we need to think about how we are saying or writing things. I'm with Scrumpy, a little empathy goes a long way.
I was involved with clearing an almost empty sheltered council housing block. It was dated, mainly bedsits, and applications to live there were non-existant. There was a lovely resident warden, but there were only a handful of residents left, mainly men.
Sensitive discussions with the residents and, if they wanted, their families, led to them all being suitably rehoused, to places of their choice. Visits were organised, and everything possible was done to help make the residents move as stress free as possible. Everyone was eventually settled, two old friends went to the same accommodation, one lady moved nearer her family.