contact@pensionersforum.co.uk
She must be on a low income and/or benefits, that's how means testing works. Where do you think she should live?
Sunderland instead of London.
Or anywhere int' North where housing is vastly cheaper? At least rents and mortgages are, not always so with council tax. Doesn't Westminster have one of the cheapest rates?
The council tax is a drop in the ocean compared to rental costs.