Yesterday I went on the Boots chemist website looking if they'd received any supplies of Nilaqua hand sanitiser. I clicked on Nilaqua sanitiser and it took me to a virtual queue.
I was in the queue for four and a half hours. Finally got to the end of the queue and was told Nilaqua is out of stock.
Why can't they tell customers it's out of stock at the beginning ? stop wasting customers time and cut the size of the queue.