For years the Royal mail have been led by a bunch of incompetents who's chickens are coming home to roost.
Meanwhile the workforce are being led by the nose by a union of dinosaurs who can not see that change is necessary and resist it.
Neither side know the word compromise which is the only way they are going to survive.
The management plough ahead with proposed "modernisation" without consultation. They in most cases have never done the job and have only a theoretical idea of how it works. Whilst anyone with an iota of common sense knows theory and practice are very often far removed from one another. They should be discussing any proposed changes with the people on the ground. On the other hand the unions refuse, naturally, to discuss anything that is being forced on them even if they are being given a chance.
The result is chaos. But I suspect this chaos is organised.
I'm not normally a conspiracy theorist but I smell the pungent aroma of Mandelson behind all this. He couldn't get his sell off through the house and nasty little snake that he is, he doesn't give up